Healthcare Professionals

How it works

In an unprecedented two-day turnaround time, Travera gives you the information you need to take control of your patient’s cancer care.

The process starts with a test order and sample collection and ends with a detailed report to help you define your patient’s next treatment.

Step 1
Place an order

Discuss Travera’s Rapid Therapy Selection™ Test with your patient. You can contact Travera’s clinical support services to determine which testing option to prescribe.

After placing an order for Travera, the next step is requesting the appropriate sample collection for the test type (blood, FNA, CNB, bone marrow, pleural fluids/ascites).

Step 2
Guide your patient

Travera will ship a sample collection kit to the person or lab indicated by you or your patient. Once collected, the sample must be immediately placed in the provided temperature-controlled shipping kit and delivered to FedEx according to the provided instructions.

Travera will receive the sample within 24 hours and processes it promptly.

Step 3
Receive the test results

After just two days from the sample collection, you will be notified that the test results are ready to review online or via fax/paper.

Should you or your patient have any questions about the test results, Travera’s clinical support services are available via email and phone.

If you are a patient, please review “How it works” for you.

Lab Closure Dates

Weekly

The lab is closed on Sundays and Mondays. For that reason, no sample shipments on Saturdays or Sundays.

Holidays

Lab closed on: July 4th, Thanksgiving Day (Thursday), Day after Thanksgiving (Friday), Christmas Eve, Christmas Day, New Year's Eve, New Year's Day.

Flexibility

We strive to accommodate the schedule of your clinical care team. If you need to ship a sample for arrival on a day the lab is closed, contact our support team, and we will try to arrange for your sample to be received and processed in a timely fashion.

have Questions?

Travera offers both email and phone support services to address any questions you may have about the test, process, or use of the report information. Please reach out to us anytime and we will respond within 24 hours.