Travera Privacy Policy

Your Data

We may collect, use, store and transfer the following information to provide, improve and protect our Sites and in connection with our Business.

The data we collect and process. We may collect personal information when you visit or interact with our Sites, fill in forms on our Sites, interact with our Business, correspond with us by phone, e‑mail, or otherwise, or when you enquire about or apply for employment opportunities at Travera or its subsidiary. This personal information generally refers to information that relates to an identified or identifiable individual or household, such as a name, contact details, or address, and includes the following information which is referred to in this Privacy Policy as ​“personal information” generally, and ​“personal data” in the Notice to European Users section:

• Information you provide us. When you interact with our Sites, for example when you complete one of our online forms such as a job application form, you may provide us with information that we collect, including:

  • Contact Information such as your name, title, company, mailing address, email address, phone number, password, resume information, professional credentials, institutional affiliations, feedback, and any other information you choose to provide to us;

  • Health / Test Order Information such as certain health information related to cancer status or cancer risk, demographic information, email address, and address;

  • Biographical and demographic information such as date of birth, age, gender, marital status, and information regarding any parents or legal guardians;

  • Testimonials such as any information you provide related to your experiences with our products and services; 

  • Marketing and communication data which tells us your preference in receiving marketing from us and our third parties and your communication preferences; 

  • Sensitive personal information such as your race or ethnicity, your political opinions, religious beliefs, membership in a trade union, physical or mental health condition, sexual orientation, or criminal offenses. Please note that we do not ask for any sensitive personal information through our Sites (except for responses to job postings that are collected by a third party) and request that you omit any such information in any communications with us. If you send us sensitive personal information, we will delete it unless you provide your specific consent to having us include it in your account, as it will be processed with the rest of your personal information; and

  • Payment-related information such as credit card and financial account information.

• Information that we collect automatically when you visit our Sites. When you visit our Sites, we automatically collect the following information:

  • Technical data such as your internet protocol (“IP”) address, your login data, the web page you visited before visiting our Sites, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technologies on the devices you use to access our Sites; and

  • Usage data which tells us how you use our Sites.

Purposes for which we will use your data

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.

  • To process your registration on our Sites; and

  • To send you information about changes to our Terms of Service and other policies.

• To communicate with you and respond to your service-related requests, questions, and feedback.

• Where it is necessary for our legitimate interests (or those of a third party) and, where consistent with applicable laws.

  • Providing you with access to content and features on our Sites and developing our Business and our Sites;

  • Monitoring the use of our Sites and using personal information to help us evaluate, improve and protect our Sites and our products, both online and offline;

  • Ensuring the security of our Sites, by preventing unauthorized or malicious activities;

  • Investigating any complaints received from you or from others about our Sites or our Business;

  • Enforcing compliance with our Terms of Service and other policies and helping other organizations (such as copyright owners) enforce their rights;

  • Protecting our, your or others’ rights, privacy, safety, or property (including by making and defending legal claims); and

  • Investigating and deterring fraudulent, harmful, unauthorized, unethical, or illegal activity.

• To facilitate our recruitment activities and process employment applications, such as by evaluating a job candidate for an employment activity, and monitoring recruitment statistics.

• Where we need to comply with a legal or regulatory obligation.

• Where you have given your consent.

The ways we plan to use your personal information are as follows:

• Business. We collect data in connection with developing our Business and our Sites.

• Usage. We also use your data, especially usage data and technical data, including the actions you take in your account (such as visits to our Sites, page interaction information, and search history), to evaluate and improve our Sites and our products.

• Cookies and other technologies. We use technologies like cookies to provide, improve, protect, and promote our Sites and our products.

• Marketing. We also use your data to provide you with information about our Business we feel may interest you. If you do not want us to use your data in this way, select the ​‘unsubscribe’ link in any email communication from us.

• Relationship. We will also use your data to manage our relationship with you.

Sharing your data

We may share information as discussed below, but we will not sell it to advertisers or third parties.

Affiliates. We may share your personal information with our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.

Others working for Travera. Travera uses trusted third parties (e.g., IT services, analytics services, etc.) to help us provide, improve, protect, promote our Sites and our Business, and perform business operations, such as determining eligibility for our products. These third parties may contact you on our behalf to perform these business operations. These third parties will access your personal information only to perform tasks on our behalf in compliance with this Privacy Policy. 

Other applications and third-party links. The Sites may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. When you leave our Sites, we encourage you to read the privacy policies of every website you visit. Please remember that their use of your personal information will be governed by their privacy policies and terms.

The public. We may make available functionality that enables you to disclose information to the public; for example, when you submit or permit us to post testimonials on our Sites and/​or social media channels. We do not control how other individuals or third parties use any personal information that you make available to the public.

Advertising partners. We may share personal information with third-party advertising companies that collect information about your activity on our Sites and other online services for advertising purposes.

For compliance, fraud prevention, and safety. We may share personal information for the compliance, fraud prevention, and safety purposes described above and to comply with legal requirements and processes.

Business transfers. We may sell, transfer or otherwise share some or all of our business or assets, including personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization, or sale of assets, or in the event of bankruptcy or dissolution.

Protecting your data

We implement measures and procedures that protect the privacy of individuals and help ensure that data protection is integral to all processing activities, such as pseudonymization, anonymization, information security controls, and a data retention protocol. However, the security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.

Children

Consistent with the United States Children’s Online Privacy Protection Act of 1998 (“COPPA”), we do not knowingly request personally identifiable information from anyone under the age of 13 without requiring parental consent. Any person who provides their personal information to Travera through our Sites represents that they are 13 years of age or older. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us. We will delete such information from our files as soon as reasonably practicable. We encourage parents with concerns to contact us at info@travera.com.

Where we store and transfer your data

The Sites are controlled by Travera from its offices in the United States. Travera may store and use information in the United States, the UK, and other jurisdictions; any personal information provided to Travera will be transmitted to or within those jurisdictions. Travera also may transfer information and personal information to other jurisdictions to facilitate Travera’s third-party processors’ access to and/​or processing of information and/​or personal information. Such jurisdictions may have privacy laws not as protective as those in your jurisdiction. Users in the EEA and the UK should read the important information provided in the Notice to European Users section of this Privacy Policy about the transfer of personal information outside of the EEA and UK.

Travera makes no representation that materials on our Sites are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is prohibited. Those who choose to access our Sites from other locations do so on their own initiative and are responsible for compliance with applicable local laws.

Your choices

Update your information. If you become aware that the personal information we maintain about you is inaccurate, incomplete, misleading, irrelevant or out of date, you may contact us at info@travera.com.

Marketing communications. You may opt-out of marketing-related emails by clicking the ​“Unsubscribe” link at the bottom of each such email, or by sending an email with the subject line ​“Unsubscribe” to info@travera.com. You may continue to receive service-related and other non-marketing emails.

Do not track. Some internet browsers may be configured to send ​“Do Not Track” signals to the online services that you visit. We currently do not respond to ​“Do Not Track” or similar signals. To find out more about ​“Do Not Track,” please visit https://allaboutdnt.com.

Testimonials. If you gave us consent to post a testimonial on our Sites and/​or social media pages but wish to update or delete it, please contact us at info@travera.com.

Use of cookies and other technologies

Our Sites use ​“cookies” to gather general information about the browsing activities of visitors to our Sites. This allows us to constantly improve our Sites’ design by arranging the content in the most user-friendly manner and continually meeting the users’ needs. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. (Nevertheless, we cannot guarantee that cookies will not be accessed by other persons.)

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of our Sites that depend on cookies. To learn more about how to manage cookies on different types of browsers, you can visit the website www.allaboutcookies.org.

We may use the following types of cookies:

Strictly necessary cookies: These cookies would be necessary for our Sites to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Analytics cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Sites. They help us to know which pages are the most and least popular and see how visitors move around the Sites. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our Sites, and will not be able to monitor its performance.

Advertising cookies: These cookies may be set through our Sites by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

We use Google Analytics, which collects information about the usage of our Sites and allows us to receive information about general usage statistics. 

In order for Google Analytics to function, when you use our Sites, Google will place cookies on your device. Google Analytics may also collect information through other methods in addition to cookies. Information collected by Google Analytics when you use our Sites, and the way it is used, is described in the applicable Google Privacy Policy and Google Terms of Service.

California privacy rights

In addition to the rights already described, California law permits California residents to request certain details about how their information is shared with third parties and, in some cases, affiliates, for those third parties’ and affiliates’ own direct marketing purposes. Under the law, a business must either provide this information or permit California customers to opt-in to, or opt-out of, this type of sharing.

We may from time to time elect to share certain personal information about you collected by us with third parties or affiliates for those third parties’ or affiliates’ own direct marketing purposes. If you are a California resident, you may opt out of such future sharing of your personal information (as defined by the California Shine the Light Act) by contacting us at info@travera.com with the phrase ​“Do Not Share” in the subject line.

Contact Us

Travera is the controller of the personal information we process under this Privacy Notice.

If you have any questions about our privacy practices or this Privacy Notice, or to exercise your rights as detailed in this Privacy Notice, please contact us at:

Travera, Inc.
Attention: Legal Department
200 Boston Ave., Suite 1500 Medford, MA 02155
Email: info@travera.com
Phone: (781) 8740808